Guarantee & Repairs

GUARANTEE

Each piece of SILK jewellery is made out of the highest quality sterling silver (925). The pieces of jewellery have certifications that apply to silver jewellery. Each piece of jewellery is handmade which makes it unique. We strive at delivering the highest quality. If, nevertheless, there is a shortcoming, your exclusive SILK piece of jewellery has a warranty period of a year. However, if damage is caused by improper handling of the jewellery, our warranty does not cover these costs.

The following tips will help ensure that you enjoy your piece of SILK jewellery for many years to come:

Avoid contact with cleaning products and make-up.
Do not wear the piece of jewellery while showering, exercising or sleeping.
Do not spray perfume on the piece of jewellery.
Regularly polish the piece of jewellery with a silver cloth.
When you are not wearing the piece of jewellery, store it in the SILK Jewellery box to ensure that it is not damaged.

REPAIRS

For small repairs, you can return the piece of jewellery to our head office. For pieces purchased from one of our official SILK points of sale, we recommend that you offer the repair to this store.

If you have any questions about our guarantee or repair policy, please email us at: info@silkjewellery.nl. We are happy to assist you!